Learn how to configure the language and responses compliance keyword settings in Klaviyo. These settings help you personalize replies to your audience in each country.

You must be an Owner, Admin, or Manager to change the quiet hour settings for an account.

Opt-out keywords are a type of compliance keyword, requiring both an action and response (i.e., removing consent and then confirming the opt-out). With this functionality, you can choose to remove consent when a subscriber sends an opt-out keyword either:

You must be an Owner, Admin, Manager, or Campaign Coordinator to set up call forwarding.

You must be an Owner, Admin, or Manager to use this functionality. This feature is also only available for subscribers in the United States.

Learn about compliance keywords in Klaviyo, including what they are, how they work, and which languages they’re available in. In addition, it explains the options for when opt-out keywords can remove consent.

Learn about the organizational prefix for SMS messages, including what it is, how to change it, when it’s enforced, and more.

Note that linking to your company information is required in certain jurisdiction. We do not recommend disabling the company info link.

Learn about the 2 opt-out options for an SMS: unsubscribe instructions or unsubscribe link. This article describes both options, including how they work and when each can be used.